1. Our commitment
Vench is operated by BCO Agency. We aim to make Vench and Vench Studio easier to use for everyone, including people who use keyboards, screen readers, magnification or other assistive technology.
Accessibility is an ongoing part of improving the platform. This statement covers our website and Studio interfaces, including profiles, plugin pages and account tools.
2. Current status
We have not completed a comprehensive accessibility audit of the platform. We do not currently claim full conformance with an accessibility standard, and some features may present barriers.
We aim to improve keyboard access, clear labels and headings, readable content, visible focus, colour contrast and alternatives to motion-dependent interactions. These are improvement priorities, not a statement that every page has been tested or meets these goals.
3. Areas that may need improvement
Our review needs to cover interactive charts, scrolling animations, dialogs, forms and plugin workflows across desktop and mobile devices. Compatibility with particular browsers and assistive technologies has not been comprehensively verified.
Profiles, images, documents and other content uploaded by members may not include accessible descriptions or formatting. External websites and third-party sign-in or payment interfaces may also have accessibility limitations. Please tell us if any of these prevents you from completing a task.
4. Report a barrier or request assistance
Email info@vench.us with the subject “Vench accessibility”. You do not need a Vench account to contact us.
To help us investigate, include:
- The page address and what you were trying to do.
- What made the task difficult or prevented you from continuing.
- Your browser, device and assistive technology, if you are comfortable sharing them.
- The format or assistance that would help you.
Please do not send passwords, payment details or sensitive personal information. We will review your report and work with you to identify practical assistance or an alternative way to access the information where possible.
5. Keeping this statement up to date
We will update this statement as we assess accessibility, identify barriers and make improvements. The date above records the latest update to this statement; it is not the date of a completed accessibility audit.