Terms of Service

1. Operator and these terms

Vench is operated by BCO Agency (“Vench”, “we”, “us”). These terms apply to use of vench.io and its platform services. Please read them before creating an account, publishing content or submitting a request. If you act for a business, you must be authorised to do so.

Our Privacy Policy explains how personal information is handled. Additional terms shown for a specific feature, checkout or accepted introduction also apply to that feature. A feature-specific agreement takes priority for its specific subject, subject always to mandatory law.

2. Accounts and eligibility

You must be at least 18 and legally able to enter into agreements to create an account or submit business requests. Provide accurate information, keep sign-in credentials secure and tell us about suspected misuse. Do not impersonate another person, claim their profile without authority or access their records.

A public profile can be viewed without signing in. Some features require an account, verified email, business approval, a particular plan or other checks. Connecting a new login to an existing account requires verified control of both accounts. Admin privileges are assigned separately and are not earned by signing up.

3. What Vench provides

Vench provides public profiles, business discovery, introductions and tools for presenting work, collecting enquiries and managing an audience. Available features may include offers for products, services or property; external booking or checkout links; waitlists and campaign pages; job or project posts; email campaigns; and partner referrals.

Unless a specific written agreement says otherwise, Vench is not a party to transactions between users, does not hold transaction funds or escrow, and does not execute securities transactions or binding investment commitments. A request to buy, book or view something is an enquiry unless clearly agreed otherwise between the relevant parties.

Users must independently agree prices, payment methods, delivery, cancellation and refund terms. External platforms and payment providers have their own terms.

4. Your content and permissions

You retain ownership of your content. You give Vench a non-exclusive permission to host, store, process, format and display it as needed to provide the features you choose, including public sharing, generated profile materials, matching and introductions. This permission does not transfer ownership of your work.

You must have the rights and permissions needed for names, images, documents, links and personal information you submit. Keep descriptions, availability, qualifications, financial claims and forecasts accurate and distinguish estimates from actual results. You can edit or request removal of your content, subject to records we reasonably need to retain as explained in the Privacy Policy.

Preview profiles prepared for outreach do not prove that the featured person has joined or endorsed Vench. Claims must be authorised. Tell us if a preview contains incorrect information or you want it removed.

5. Acceptable use and seller responsibilities

Do not use Vench for fraud, harassment, unlawful discrimination, intellectual-property infringement, malware, spam, unlawful products or deceptive financial promotions. Do not bypass security, scrape private records, manipulate referral attribution or submit misleading listings and offers.

Sellers, service providers, employers, property advertisers and campaign organisers are responsible for their offers, required licences, disclosures, taxes, permissions and obligations to customers or applicants. Do not list property or services you are not authorised to offer. Any transaction must comply with applicable laws in the relevant locations.

Report suspected misuse to info@vench.us. We may review or restrict content where reasonably necessary to address a breach, protect users or comply with law.

6. Investor matching and verification

Business information, valuations and forecasts are supplied by users and may be incomplete or inaccurate. A verification badge indicates a platform review of specified details, not verification of financial performance, investment suitability, legal compliance or future returns.

Matching tools suggest potential connections using business and investor criteria. The Vench team may review suggestions, decline unsuitable outreach and contact investors to check interest. A match does not guarantee contact, investment, a sale, employment or any other outcome. The investor network is private; access to match details depends on the relevant permissions and introduction stage.

Vench does not provide personal financial, investment, legal or tax advice. Conduct your own checks and obtain qualified advice where needed. Investments can result in loss. Funding success fees remain disabled pending regulatory confirmation; other applicable introduction fees are governed by separately accepted Success Fee Terms.

7. Subscribers and email campaigns

Collect and use subscriber information only with appropriate permission and for the purpose the subscriber agreed to. Provide accurate sender information, honour unsubscribe requests and comply with applicable privacy and anti-spam laws. Do not sell subscriber lists or add people to unrelated campaigns without a valid basis.

If you export subscriber information, you remain responsible for its protection and lawful use outside Vench. An unsubscribe on Vench must also be respected in your own records. Email delivery is not guaranteed, and we may pause sending to investigate abuse, delivery problems or unlawful content.

8. Plans, charges and partner referrals

Free features are available within their published limits. Paid features apply only where offered and enabled. The applicable price, currency, billing interval, renewal arrangements and any limits must be shown before you agree to a purchase. A free account does not become paid without an authorised subscription or purchase.

For recurring subscriptions, use available billing controls or contact us to request cancellation. Cancellation ordinarily stops future renewals; any remaining access, refund or adjustment depends on the agreed purchase terms and applicable law. Nothing here removes rights to a remedy under consumer law.

Success fees are not a general signup charge. They apply only as described in the accepted Success Fee Terms. Approved partners participate under the Partner Program terms, including the agreed commission, refund checks, eligibility period and payout threshold. Referral tracking alone does not guarantee a commission or payout.

9. Availability, changes and account closure

We aim to provide a reliable service but cannot promise uninterrupted operation or that every feature will always be available. Maintenance, security issues, provider outages and evolving features may affect access. Keep your own copies of important content and exported records.

We may suspend access where reasonably necessary to investigate misuse, protect the platform or comply with law. Where practicable, we will explain the reason and provide a way to contact us to resolve it. You can request account closure by emailing us. Closure does not remove outstanding lawful obligations or records we need to retain.

Material changes to paid services or these terms will be communicated with reasonable notice where practicable and as required by law. Changes do not retroactively alter previously accepted success-fee arrangements. If a change requires new agreement or consent, we will seek it.

10. Responsibility and consumer rights

You are responsible for your own content, decisions and agreements with other users. Vench does not guarantee claims made by users or outcomes of introductions. We remain responsible for our own obligations under applicable law.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law. Any lawful limitations must be read subject to those rights. These terms do not impose a blanket waiver of liability or require you to give up statutory remedies.

11. Questions, disputes and applicable law

Contact info@vench.us with questions or complaints, including the relevant profile, business or transaction reference. We will review the issue and work with you toward a resolution. This does not prevent you from exercising statutory rights or contacting an appropriate regulator or court.

These terms are governed by the laws of New South Wales, Australia, subject to mandatory protections that apply where you live. The courts of New South Wales have non-exclusive jurisdiction; this does not remove any right you have to bring proceedings elsewhere under mandatory law.